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Vibrational & Energy Medicine

PRIVACY POLICY
9-12-05 (we now backup our computer data nightly)

Our Commitment
We have created this privacy statement in order to demonstrate our firm commitment to your privacy. We've designed our Web site with our customers in mind and want to continue to provide the kind of online experience that is meaningful and interesting to those that visit us. In order to process your order, we collect certain information from you. The following discloses the information gathering and dissemination practices for www.luminanti.com. We are very committed to protecting your privacy! If you have any questions about this privacy statement or the practices of this site, please contact us.

Information Sharing
With the exception of processing your credit card so that we may fulfill your order, www.luminanti.com will never share or resell your private information to anyone.

Information Collected
In order to process your order and serve you better, we collect personably identifiable information, such as your name, shipping and billing addresses, e-mail addresses, phone numbers, credit card number, and expiration date. This also allows us to notify you regarding your order.

We must share your name and address with our distributors so that they can ship your order. If we are shipping outside the USA, we may be required to provide your phone number to the mailing service. We are not responsible for what our distributors or the US Postal Service, UPS, Fed Ex, foreign postal services, or any other mail services do with your information.

Information Protection
Your order is placed using a credit card machine in our office. We key in your credit card number, expiration date, your billing zip code and the amount of your purchase. This information is then batched out to our merchant account at the end of the day. No one has access to the credit card machine except those working in the office. Paper receipts of your order which contain all the information collected above, are kept safely in storage. Any other documents with a cutomer's personal information, such as incoming mail, are shredded.

At this point in time, we only keep your email address on our computer system. In the future, we are hoping to store your name, address and order information on our computer so that we can more easily process your order.

Security
We have in place firewall hardware equipment, the most current version of Norton Antivirus protection software, and Ad-aware spyware protection. We backup our computer files nightly and keep them safely stored.

Contacting You
When an order is processed, we email you an RECEIPT/INVOICE detailing your order. Other times we will email you is if we need to get information we need to process your order or if you have emailed us requesting information. Occassionally we will email all of our customers if there is a change in prices, products, policies, or if we are having a sale. If you do not wish to be on our customer list, please email us with your name and the email address you wish us to remove from our list. We will call your phone number only if there is a problem processing your credit card, questions we need to ask to fulfill your order, or if you request us to. We will never contact you to solicit business.

Links to Third Party Sites
Our Web site may contain links to Web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. Your access to such linked sites is at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

Privacy Policy Changes
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our Web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our Web site and will replace any prior policies.

CONTACT US

OFFICE HOURS
Our office is open Monday-Friday 10am-5pm Eastern Time. We are closed for major holidays. We are sometimes closed when we are receiving training or education. Occassionally, we will close for vacation. When the office is closed other than major holidays, we will post this on our website and leave this information on our voice mail.

Since I also have a private practice in Vibrational & Energy Medicine, I am not always immediately available by phone. You can leave your order information on my secure pasword protected voice mail, or leave your name & phone number and the best times to call you, and I will call you back as soon as possible. Thank you.

MAIL
Anne Christine Tooley
www.luminanti.com
4402 Bradford Ridge Road
Efland, NC 27243

PHONE
919-563-1600

FAX
919-563-1522

EMAIL
Click here to email us


EMAIL

Copyright © 1997-2007
Anne Christine Tooley, APP, CWT
4402 Bradford Ridge Rd., Efland, NC 27243 USA
All rights reserved.
No part of www.luminanti.com web site may be reproduced or transmitted in any form
or by any means, electronic, mechanical, photocopying or otherwise,
without prior written permission from Anne Christine Tooley.
PLEASE HONOR THIS COPYRIGHT.
Phone: (919) 563-1600
Fax: (919) 563-1522
EMAIL US

Please report any problems with the website to: Webmaster
NOTICE: www.luminanti.com and Anne Christine Tooley do not intend, and our products are not
intended to, diagnose, prescribe, or treat any condition, disease, illness, or injury of the body.
www.luminanti.com and its distributors accept no responsibility for such use.
Anyone suffering from any condition, disease, illness or injury should always consult a Physician.

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