Contact Us

 About Us

 Links

Site Map 

BLOG

 

TUNING FORKS 

GOLDEN 'C' WATER 

 PRODUCTS

 Price List 

 Catalog

Wholesale

 Customer Service

 ORDER

Vibrational Energy Medicine has moved to a new website!

PRIVACY POLICY
01-01-13

Our Commitment
We have created this privacy statement in order to demonstrate our firm commitment to your privacy. We've designed our Web site with our customers in mind and want to continue to provide the kind of online experience that is meaningful and interesting to those that visit us. In order to process your order, we collect certain information from you. The following discloses the information gathering and dissemination practices for www.luminanti.com. We are very committed to protecting your privacy! If you have any questions about this privacy statement or the practices of this site, please contact us.

Information Sharing
With the exception of processing your credit or debit card so that we may fulfill your order, www.luminanti.com will never share or resell your private information to anyone except as noted below under "Information Collected".

Information Collected
In order to process your order and serve you better, we collect personably identifiable information: your name, shipping and billing information, e-mail addresses, phone numbers, credit card number, expiration date and 3-digit CVV2 Security Code. This also allows us to process your order and notify you regarding your order if required.

Giving us the 3-digit CVV2 Security Code from the back of your card is essential to your protection. It tells us that you are the cardholder, rather than someone who has collected your credit card number and expiration date through illegal means. If our customer cannot give us the CVV2 Security Code without a reasonable explanation, we will not process the order.

We must share your name and address with our distributors so that they can ship your order. If we are shipping outside the USA, we may be required to provide your phone number to the mailing service. We are not responsible for what our distributors or the US Postal Service, UPS, Fed Ex, foreign postal services, or any other mail services do with your information.

Information Protection

By requirement of our Merchant Credit/Debit Card processing Provider, Elavon, LUMINANTI INC has performed the required procedures to validate compliance with the PCI DSS, which ensures the safety of your private information.

Your order is placed using a credit/debit card machine in our office. We key in your credit/debit card number, expiration date, CVV2 security code, your billing address and the amount of your purchase. This information is then batched out to our merchant account with Elavon at the end of the day. No one has access to the credit card machine except those working in the office. Paper receipts of your order which contain all the information collected above, are kept safely in storage for 2 years and then shredded, which is a requirement from Elavon. Any other documents with a cutomer's personal information, such as incoming mail, are shredded.

We keep all collected information on our computer system in QuickBooks except for the CVV2 Security Code. By law, we cannot store that information. We store only contact information in our Outlook address book,

Computer and Office Security
We have in place firewall hardware equipment, the most current version antivirus protection software, and ad/spyware protection. Our computer is password protected on many levels, so the information is only available to those in the office who know the passwords. A password is required to logon to the computer, to open Outlook and to open QuickBooks. Sensitive individual files are also password protected. We backup our computer files nightly onto another disk on the computer, which is password protected. Our offices are locked from the outside and we also have a door lock on the inside office where our computer, files and other sensitive information are located.

Contacting You
When an order is processed, we email you an RECEIPT detailing your order. Other times we will email you is if we need to get information we need to process your order or if you have emailed us requesting information. Occassionally we will email all of our customers if there is a change in prices, products, policies, or if we are having a sale. If you do not wish to be on our customer list, please email us with your name and the email address you wish us to remove from our list. We will call your phone number only if there is a problem processing your credit card, questions we need to ask to fulfill your order, or if you request us to. We will never contact you to solicit business.

Links to Third Party Sites
Our Web site may contain links to Web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. Your access to such linked sites is at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

Privacy Policy Changes
If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our homepage at www.luminanti.com. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our Web site and will replace any prior policies.


 EMAIL

 
HOME
ABOUT US
PRODUCTS
ORDER
PRICE LIST
CATALOG
CONTACT US
Privacy Policy

PRODUCTS
PRODUCTS
TUNING FORKS
GOLDEN 'C' Structured Water
GIFT CERTIFICATE
ORDER

WHOLESALE
INFORMATION & Application

CUSTOMER SERVICE
CUSTOMER SERVICE
ORDER Information
Ways to ORDER
PAYMENT Options

SHIPPING
CANCELLATION Policy

RETURN Policy
WORD ORDER FORM
PDF ORDER FORM
Holiday Closures

INFORMATION
TUNING FORKS
VIBRATIONAL ENERGY MEDICINE

OTHER
Download ADOBE READER
LATEST NEWS
LINKS

© 1997-2013 www.luminanti.com. All rights reserved.
Anne Christine Tooley, NC USA
No part of www.luminanti.com web site may be reproduced or transmitted in any form
or by any means, electronic, mechanical, photocopying or otherwise,
without prior written permission from Anne Christine Tooley.
PLEASE HONOR THIS COPYRIGHT.
Phone: (919) 563-1600
Fax: (919) 563-1522
Please report any problems with the website to: Webmaster

NOTICE: www.luminanti.com and Anne Christine Tooley do not intend, and our products are not
intended to, diagnose, prescribe, or treat any condition, disease, illness, or injury of the body.
www.luminanti.com and its distributors accept no responsibility for such use.
Anyone suffering from any condition, disease, illness or injury should always consult a Physician.
shop | about us | on sale | catalog | customer service

site map | privacy policy | contact us
Need assistance? Call Customer Serivce
919.563.1600