4 WAYS TO ORDER: Email, Phone, Fax or Mail
No matter
which order method you choose below, we must have ALL
required information on the Order
Form,
otherwise your order may be delayed. SHIPPING COSTS will be determined after
we receive your order. Shipping costs are based on weight, shipping
location, and insurance. We charge exactly what the UPS or USPS
charges for shipping and insurance. |
1. EMAIL
a. Open Order Form in Word, complete, and attach
to email to order@luminanti.com,
or
b. Click
here, copy webpage
contents into an email and email to order@luminanti.com.
2. FAX
Print copy of PDF Order Form, complete information, and FAX
to (919)
563-1522. Available 24
hours a day.
3. PHONE
Call in your order (919) 563-1600
Monday-Friday 10am-5pm ET, except holidays
and announced office closure.
4. MAIL
Print copy of PDF Order Form, complete information, and mail
to:
|
Anne Christine Tooley
Luminanti, Inc.
www.luminanti.com
4402 Bradford Ridge Rd.
Efland, NC 27243
USA |
NO PERSONAL CHECKS ACCEPTED
Please submit MONEY ORDER or BANK CHECK in US DOLLARS, or complete CREDIT CARD Information
on form.
MINIMUM ORDER: $15.00
PAYMENT Options
4-28-10 |
 |
We accept VISA, MASTERCARD,
AMERICAN EXPRESS or DISCOVER credit or debit cards. |
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We accept PayPal transactions
for an additional HANDLING FEE of approximately 3.3%-4.3%
of the total order. Orders are shipped AFTER the money is deposited
into our bank account, which can take up to 4 business days after
receiving your PayPal payment. If you want fast delivery, please
use our Order Form and give us your credit or debit card information.
If you wish to pay via PayPal,
please email us with
the following information and we will quote you the total
amount for your order. Then we will send a REQUEST MONEY email
to you. Simply follow the instructions in the email to send us
the money.
- your SHIPPING ADDRESS
- whether your shipping address
is RESIDENTIAL or not
- DAYTIME PHONE NUMBER
- EMAIL to send PayPal request for money
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BANK/MONEY ORDERS |
We accept Bank/Money orders
in US$ ONLY. Please email
us to receive the total cost in $US with instructions on
how to send payment. |
* Prices
subject to change without notice.
* Availability of products cannot be guaranteed.
|
SALES TAX 08-01-09 |
|
Sales tax is required for North
Carolina (NC) residents only at the rate of 7.75%. |
SHIPPING
COSTS and Shipping Details
|
PRODUCT |
WHERE SHIPPED |
|
Tuning Forks |
Shipped WORLDWIDE |
|
Golden 'C' Structured Water |
Shipped WORLDWIDE |
|
Wind Chimes |
Currently
unavailable |
|
Colourworks |
Currently
unavailable |
Shipments to locations other
than what is listed above, will be considered on an individual
basis.
The cancellation of all or part
of an order after it has been processed will be charged a $5.00
service charge. This $5.00 service charge will be deducted
from the credit issued.
|
RETURN POLICY
7-24-06 |
CUSTOM-MADE Tuning Forks,
Velvet Pouches & Wind Chimes 5-2-08
Custom-made Tuning
Forks, Velvet Pouches and Wind Chimes may not be returned
for a refund or replacement unless they are found to be damaged
or defective upon receipt. See "NEW ITEMS that are DAMAGED or DEFECTIVE
upon Receipt" below.
NEW ITEMS that are DAMAGED
or DEFECTIVE upon Receipt
If any item is damaged
or defective upon receipt, please contact us as soon as possible
so that we may process the return in a timely manner. Any damaged
or defective item will either be replaced or a refund will be
given to you upon receipt of the item. You must contact us
within 14 days of receipt. Call 919-563-1600, email order@luminanti.com
or fax 919-563-1522.
NEW ITEMS that are NON-DAMAGED
or NON-DEFECTIVE upon Receipt 5-2-08
CUSTOM Tuning Forks, Velvet
Pouches and Wind Chimes
may not be returned for a refund or replacement unless
they are damaged or defective. See "NEW ITEMS that are DAMAGED or DEFECTIVE
upon Receipt" above.
DO
NOT strike Tuning Forks against each other as this may cause
NICKS and if they are nicked, they are NOT returnable.
Any item that
has been USED cannot be replaced or refunded. The return of any UNUSED non-damaged
or non-defective item up to 14 days after receipt will not
be subject to a handling charge. The return of any UNUSED
item after 14 days of receipt up to 30 days of receipt that
is not damaged or not defective will result in a 20% handling
charge which will be deducted from your refund or replacement
items. The item must be UNUSED and in excellent condition
and is subject to inspection. Unused items cannot be returned
for replacement or a refund beyond 30 days of receipt.
ITEMS that BREAK or
become DAMAGED after USAGE
12-16-05
Any item that is broken or
damaged after usage may be returned and is subject to inspection
before the decision is made if the item will be replaced or a
refund given. See specific information for each product below.
If Tuning Forks or Wind
Chimes are returned with marks on them such as nicks,
dents, or scratches, or if the metal has cracked
because of striking
the Tuning Fork or Wind Chime with something other than our Tuning
Fork rubber Activator, our Rubber Mallet, or the palm of the
hand, or because it was dropped, the warranty will be voided. For the warranty not to be voided, you must use
our Tuning Fork Activator, our Rubber Mallet, or the palm of
your hand to activate our Tuning Forks, and a Rubber Mallet or
the wind to activate our Wind Chimes.
Colour Mirrors (formally called Colourworks) Glass
Bottles will break if they are exposed to extreme heat
or cold. The temperature where they are stored should
be between 45º - 85º F, ideally at about 70º.
They should not be left exposed to sunlight, or left in a hot
or cold vehicle. Also they sometimes break spontaneously while
they are working with a client. Spontaneous breakage is rare,
but it does happen and is part of the natural process of working
with Colourworks bottles.
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